Transport Department website
Cross Boundary Unit of Transport Department
Telephone Hotline: 2804 2600
E-mail Address: tdenq@td.gov.hk
(Our telephone hotline and e-mail address are handled by 1823)
Mainland Authorities
For vetting progress of Mainland Authorities and relevant enquiries, applicants may call the following hotlines:
- Traffic Management Bureau of the Guangdong Provincial Public Security Department: 11183 and 020-83311536
- Zhuhai Public Security Bureau: 0756-12123
- Gongbei Customs: 0756-12360
- Zhuhai Immigration Inspection: 0756-12367
- Department of Commerce of Guangdong Province (for enquiries relating to "Mainland Information System") : 020-95198
- Shenzhen Customs: 0755-12360
Private car owners may also follow the WeChat public accounts of 「港珠澳大橋香港口岸」and「珠海發布」, for the traffic condition at Zhuhai Port and Hong Kong Port at Hong Kong-Zhuhai-Macao Bridge (only Simplified Chinese version is available).